Privacy Policy
Privacy Policy
Last Updated: October 12, 2025
1. Introduction
Welcome to Vertical Acquisition (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our services, website (vacai.life), and related platforms.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect the following categories of information:
User Inputs: Prompts, messages, or other data you submit when interacting with our AI tools.
Contact Information: Such as your name, email address, or phone number if you provide it to us.
Payment Information: If you make purchases or subscribe to services.
Cookies and Tracking Data: To enhance user experience and analyze website performance.
Analytics Data: From tools like GoHighLevel to understand usage patterns and improve our services.
Log Data: Including IP address, browser type, and device information.
We may combine this information to better deliver and improve our services.
3. How We Use Your Information
We process collected data for the following purposes:
To provide and improve our AI-based services and products
To respond to customer support requests
To communicate with you, including updates and marketing (if you have not opted out)
To maintain compliance with legal obligations
To monitor, maintain, and enhance our systems’ performance and security
4. Data Retention
We retain personal data only as long as necessary to provide services, fulfill the purposes described in this Policy, and comply with applicable laws. Once data is no longer required, it will be securely deleted or anonymized.
5. Third-Party Services
We use trusted third-party providers to operate and enhance our services, including:
GoHighLevel – customer management and marketing automation
OpenAI – AI model processing and infrastructure
Grok – AI-related analytics and automation
Twilio – communication and messaging services
These third parties may process or store data on our behalf and have their own privacy policies governing data use.
6. Data Sharing and Transfers
We do not sell or rent personal information.
Data may be shared with our third-party providers solely for operational purposes described above.
While we do not directly transfer data internationally, certain providers (such as OpenAI) may process data outside the United States under their own compliance frameworks.
7. Security of Your Information
We implement industry-standard encryption, access control, and other security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
Despite these safeguards, no online service can guarantee absolute security, and users share information at their own risk.
8. Your Rights and Choices
You have the following rights regarding your personal information:
Opt-Out of Marketing: You may opt out of promotional communications at any time.
Data Deletion: You may request deletion of your personal data, subject to legal and contractual limitations.
To exercise these rights, contact us at [email protected].
9. Cookies and Tracking
Our website may use cookies and similar technologies to enhance performance and personalize experiences. You may adjust your browser settings to refuse cookies; however, some features may not function properly as a result.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us immediately.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or privacy-related concerns, please contact us:
Vertical Acquisition
6108 Dawn Ridge Trail
Greensboro, NC, USA
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